Potential Delays & Shipping Issues

How Do I Track My Order?

Orders ship within 1 business day. Orders placed Friday afternoon or over the weekend ship on Monday. Personalized pieces may take up to 2 additional business days.

Via Email

Look for the "Track Your Package" button in your shipping confirmation email.

If you can't access the "Track Your Package" button, scroll down and click on the tracking number. This will direct you to the carrier's tracking link.

On Our Website

You can find "Track My Order" at the footer of our website or simply click here to track your order. Select "Track and manage my orders" and sign in to your Luriax account using your email address or phone number. From there, you can view your order's status and tracking information.

If you’re having issues tracking your order, email us at concierge@luriax.com for further assistance.